Melia Homes - Customer Care

We are dedicated to customer care and delivering quality-crafted homes that stand the test of time. Please complete the form for all non-emergency customer care requests and a Melia Homes partner will reply within five business days.

In the event of an emergency, please call (949) 922-4929.

Dear Homeowners,

Due to the current state of our nation, with regards to the Coronavirus, we have temporarily put on hold on all of our non-essential customer service warranty items. After April 30th, we will re-evaluate and inform you when we will start normal procedures again. That said, if you experience EMERGENCY items such as: Pipe / plumbing breakage, roof leaks and or electrical hazards – please reach out to our emergency number:

In addition, please know that Jim, Frankie and Nefti have been instructed to not go to your homes during this time period unless it’s a true emergency.

Thank you for your patience and understanding in this unprecedented time that we are all going through.

Your Melia Homes Warranty Department